• The company's identity (name and place of business, registry number);
• Contact addresses, enabling fast and efficient communication (e-mail, phone);
• The essential information on goods or services (including after-sales services and warranties);
• Product availability (each product or service offered on the website should be
  accessible within a reasonable period);
• The conditions of product delivery and execution of services (mode, place, and time of delivery);
• All prices must be clearly and unambiguously defined, and it must be clearly shown if they already include taxes and transport costs;
• Payment and delivery methods;
• An offer's validity;
• The period within which it is possible to withdraw from the contract, and conditions for withdrawal; moreover, about whether a product can be returned and if so, how much it will cost the buyer;
• The process of an appeal must be elucidated, and include all contact information.

Name/title: AMKG GROUP d.o.o.

HQ: Dolinska cesta 60, 6000 Koper, Slovenia
Operations taking place also : Sermin 75e, 6000 Koper, Slovenia

Registration number: 8618593000

VAT number: SI23979267

Contact number:+386 40 604 212

Email: info@bandasy.com

Due to the nature of online business Bandasy.com offer is updated and changed often and quickly in accordance with new product arrivals, sales or other related events that might affect stock, prices and general offering. Online prices are the prices applied to online purchases in the event of an immediate 100% payment by cash or payment of the invoice via bank transfer or payment upon delivery to the currier.

Bandasy or AMKG GROUP d.o.o. is not responsible for info you received from any person that is not directly and contractually employed by AMKG GROUP d.o.o. You should consider only valid info: info posted on Bandasy Social media, this website or any other outlet that is directly managed by AMKG GROUP d.o.o. in regards to sales, prices, events. Bandasy/AMKG GROUP d.o.o. posts, passes and promotes only management approved data that is truthful, honest and relevant to the customer. AMKG GROUP d.o.o. is trying to ensure that all presented data and offering is in compliance with locals / domestic laws. However, due to the constant changes and amendments to the same, we kindly ask you to have understanding if any data is outdated and needs to be amended. Many thanks!

The bandasy.com store enables the following methods of payment:

• With a debit or credit card (Mastercard, Visa,…)
• Cash on delivery ( for selected countries only ) 
• Via proforma is requested by customer

The provider issues an invoice that includes all costs and fees including tax rate, delivery cost, products costs and any other fees/costs related to the purchase with a breakdown of the costs and a notice to the customer on how to withdraw from the purchase and return the product, if necessary, and possible.

The purchase agreement (order) is electronically stored on a third party server accessible to the provider (to the customer, in confirmation form / receives confirmation of order, and other relevant info as shipping, billing, costs, fees ... )

Online prices apply to all ''members'' or ''guest'' customers of bandasy.com. The user becomes a bandasy.com member by registering in the online store bandasy.com. Registration is also possible during the procedure of purchase. All prices include VAT unless it is explicitly stated otherwise. Prices are valid at the time of the order and do not have a predefined validity. Prices are valid in cases of payment by the above-stated methods of payment, under the above conditions. In the event that the price of the item changes during order processing as soon as the website is able to process the change - Bandasy/Amkg Group d.o.o. will never change prices in order to have an effect on the already in progress orders

The customer will be informed if Bandasy.com experiences any issues or malfunctions that might cause errors and those errors will be mitigated accordingly. The provider will make the most effort to provide a lower price to the buyer or offer a suitable solution that will be mutually satisfying in case of an error any other similar event. The purchase contract between the provider and the customer is concluded in the moment of the provider`s order confirmation (the customer receives an electronic message “Order Confirmed”). From that moment on, all prices and other conditions are fixed and apply to both the provider and the buyer.

Funds paid by gift vouchers, bonuses and prepayments do not bear interest. Gift vouchers and bonus discount codes cannot be exchanged for cash.

After delivery of the ordered items, the seller also sends the buyer an invoice in PDF format to the buyer's email address. In the case of personal collection at the collection point, the buyer can receive a printed invoice or digital via email for the purchased items upon collection. The buyer receives an invoice for each separate order or separate shipment within the order separately. For orders addressed to EU/other countries, the invoices are issued by company Amkg Group d.o.o., Dolinska cesta 60, 6000 Koper, Slovenia, (registration number 8618593000, VAT number SI23979267, which is liable for VAT. The buyer is obliged to check the correctness of the data before placing an order. Later objections regarding the correctness of the issued invoices will not be considered. For communication with the company, you can use the general e-mail address info@bandasy.com or phone number+386 40 604 212

1. Order confirmed

Moments after receiving the order, but not exceeding 48 hours, the Seller shall review the order, check the availability or any other parameter affecting the order and the products, and confirm the order or reject it specifying the reason. The Seller reserves the right to contact the customer to his contact telephone number/email etc., if necessary to inform of any issues, missing info from the customer etc. Upon confirmation of the order, the Seller informs the customer by e-mail, about the order status and shipping progress. The purchase agreement between the customer and the Seller is concluded at this stage.

2. Order dispatched

The Seller packs the purchased goods and dispatches them within the promised time period, informing the customer by e-mail or phone about the shipping.

You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods (first good, in case of multiple packages). To exercise the right of withdrawal, you must inform the company Amkg Group d.o.o., Dolinska cesta 60, 6000 Koper, Slovenia, of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post, or e-mail to info@bandasy.com. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

All exchanges are subject to prices based on the date of exchange – no additional discount are possible basis on previous sales or discounts

Withdrawals from the purchase and return of goods is possible up to 60 days upon your order - as an additional curtesy to the customer, not guided by local law. In order for your withdrawal/return to be valid, you should follow the below process, strictly :

1. You can exchange/return all items seen on the bandasy.com website. Exceptions are workout programs and underwear or some body suits
2. We only accept unworn, unwashed and 100% functional products with no show of damage
3. If you damaged the product whilst trying-on, working-out or just by improper handling, we DO NOT except those returns. All products must be 100% same as received with original tags and original package – if you damaged the outer package, you must provide a new one, that will fully protect the products inside. If the products arrive not fully protected, we will not accept your return or exchange
4. For any reason besides return of damaged products before wearing ( products that have arrived damaged ), the customer must cover all delivery expenses related to your exchange or return

IMPORTANT : We take extreme measures to ensure that all received products are 100% functional and as seen on the website. Our procedures before packaging might include : taking photos of the sent items, double checking full functionality etc.

If you withdraw from this contract, we shall reimburse to you all payments received from you or try to arrange any other request a customer might have. Without undue delay and in any event not later than 14 days ( 20, in case of large work load periods ) from the day on which we are informed about your decision to withdraw from this contract. You will have to bear the direct cost of returning the goods. We do not offer free returns or exchanges, unless you are a member or our ''VIP'' program. Subject non-negotiable. 

We will carry out the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any additional unexplained fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

The goods must be returned unused, undamaged, in original packaging with all accompanying documentation. In case the returned goods are damaged, in modified quantity or in non-original packaging, no refund is possible.

Unless otherwise indicated by the customer at the time of order, delivery of the goods will be carried out at the place indicated by the customer in the order by means of a carrier chosen by the supplier. Delivery of ordered goods will take place within the foreseen timeframe (sometimes due to special circumstances the delivery may take longer). Customer acknowledges that the delivery terms are intended as merely indicative, they cannot in any way be considered essential and do not in any way bind the supplier. If you do not receive the package within the expected delivery time frame, please contact us at +386 40 604 212 or info@bandasy.com.

If an item is purchased during a sale or with a discounted price above 10%, the delivery date can be prolonged up to 14 days.
Delivery reimbursment is possible only if the buyer received an item as damaged or in non-functional form.
Any changes, swaps etc. of purchased products are subject to a charge on the buyer. The seller will not cover the costs of item swaps or size changes.

Seller may use any of the following delivery providers for any purchase on the bandays.com online store: Pošta Slovenije, UPS, GLS, DPD or DHL.

The staff of the above-mentioned online store and company is not obligated to ship or pack any packages during the weekend. Bandasy.com operates only in the following areas: EU, other countries.
There is no general spend limit for free shipping as it is dependent on the ordering party country origin. Free shipping is only possible with special discount codes or if spend amount is passed a certain point.

Gathered data will be used exclusively for sending information material, offers, invoices, conducting their own research and analysis, and other necessary communication. User data shall in no case be handed over to a third party.

The provider can contact the customer through means of long-distance communication unless the latter specifically does not want to.

Commercial electronic messages must include the following elements:

• to be clearly and unambiguously marked as advertisements;
• the sender must be clearly visible;
• various campaigns, promotions, and other marketing forms, must be labeled as
  such; they should lay down clear rules of participation in them;
• the user`s request not to receive promotional messages should be respected.

Before making a purchase, the buyer declares in the application that they have read and accept these General Terms and Conditions.

These General Terms and Conditions are accessible to users of the services at all times in a way that allows them to be stored, reused and reproduced.

The content of the websites bandasy.com and all its versions is the property of Amkg Group d.o.o. (hereinafter referred to as Amkg Group d.o.o.):The provider tries with all might to ensure promptness and accuracy of the data published on their web site. However, the nature of items, their availability, and price, changes daily and the provider might fail to correct the information on its website 100% even though this is the sellers guidance, to have all data updated as soon as possible. In this case, the customer will be informed of the changes and allow cancellation or replacement of the item ordered. The provider is not responsible for the content or opinions on their items, written by visitors. The provider screens opinions prior to the publication of reviews and reject those that contain obvious untruths and are misleading or offensive. The provider does not answer to the information in opinions and is exempt from any responsibility derived from the information in opinions. All product photographs are symbolic and do not guarantee the true properties of the product.

EDUCATE YOURSELF ON ONILNE SHOPING BEFORE ORDERING.

The Seller does not recognize any contractor as competent for out-of-court dispute settlement regarding consumer disputes, which the consumer may trigger.

The provider respects existing consumer protection legislation. The provider is obliged to establish an effective system for dealing with complaints. In the event of problems, the customer can contact the provider by phone or email. Complaints can be filed via the mail info@bandasy.com or by writing a letter to the company. The provider will confirm that they have received a complaint within five working days and inform the customer on further inspection of the case. The provider is aware that the essential characteristics of consumer dispute, at least as far as solving the case, is a disproportion between the economic value of the claim and the costs incurred in resolving the dispute. That is also a major reason, why the consumer does not initiate legal action. Therefore, the provider uses their best efforts to resolve any disputes amicably. Any consumer disputes shall be settled amicably. If such a settlement is not possible, the competent court in Koper shall have jurisdiction over any disputes. The aforementioned regulation is based on the Law on Out-of-Court Settlement of Consumer Disputes, Regulation (EU) No 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.

What are cookies? Cookies are small files containing information temporarily stored on your computer when you visit websites. With them, a website identifies you and remembers information about your visit and gives you friendly and simpler web service. By using cookies, we adapt our web content, remember your preferences, and record visits to our online store. Browsing our website/store is easier, faster, and more efficient by using cookies.

Cookies are an integral part of modern websites and in themselves are not harmful, and do not contain viruses or any other malicious code. Cookies do not give the website operator access to your computer, and data collected through cookies does not include personal information. We use Session Cookies for the purpose of our website/store. These are necessary for the operation of content editing and display, and ensure proper reception of electronic messages and site content. Cookies are deleted when the user leaves the website.

TAX POLICY: all products are initialy presented in EUR currecy and as per Slovenia Tax form. If you are a customer, living and ordering to a different county, not Slovenia, your final price might be updated at check out as final price will be calculated based on your geo location and based on your entered location of delivery to our check out form - this is due to EU tax laws that demand our Taxation based on country of customer location/residency. 

• Temporary or Session Cookies;
• Permanent or Stored Cookies;
• Own Cookies;
• Other Cookies.

In the legislation and guidelines, each type of cookies is treated differently, which means it is difficult for website owners and web developers to reach compliance with the Law on Electronic Communications (Electronic Communications Act-1), and in particular, requires that they educate themselves on the issue of privacy in cookies. They must also inform their website visitors of them. If there is a case of a website using more invasive cookies, it must obtain consent for their use from visitors.

How to manage cookies?

Most web browsers allow you to set your cookies. Cookies can be rejected or accepted with an in-built function in web browsers. If you choose to decline cookies, you may continue to use our site, but it may cause certain sub-sites not to work properly.

We use CartFox for sending electronic messages to individuals (SMS, instant
messaging applications, e-mails). The CartFox Privacy Policy and the information about
the CartFox provider are available here.

AMKG Group d.o.o. reserves the right to exclude some products during any sale of any amount for any amount of time. This is valid from 01.05.2020.
Free shipping treshlod can vary between countries.
If ordering products with "Pre-Order" label you agree to purchase an item with an unknown date of delivery. Exact date of delivery will be known when Bandasy staff notifies you.

MARKETING:

- if you obtained info from any outlet that is not under Amkg Group d.o.o. management or not owned by Amkg Group d.o.o., same information is not considered published or approved by Amkg Group d.o.o. / Bandasy
- Influencer marketing: if you are operating as a Influencer it is your responsibility to have a valid legal entity to issue invoices for your services and to provide customers or your followers with legal, trustworthy and fair info regarding our cooperation and you should display same accordingly on your content.